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Whether it is a physical therapy practice or a fast food restaurant, efficient systems are the lifeblood of any successful...
Since the coronavirus outbreak, the telehealth rules and requirements are rapidly changing for each payer. We understand that many private practice owners are trying to wrap their head around what options they have to continue taking care of patients during this difficult time. From parity laws, appendix references, state mandated orders, modifiers, place of service codes, e-visits and specific CPT codes, the telehealth billing requirements being released each day are very specific to each payer.
Our team has created a state-specific resource guide to provide physical, occupational and speech therapists with an up-to-date list of the resources that are being released daily. If you would like to bookmark this page, we will continue to update this guide as new details become available to provide the most recent updates from state and local officials, insurance payers, and professional organizations.
We welcome any and all information that you have pertaining to your state that can be shared with fellow physical, occupational and speech therapists. We are all in this together.
APTA - COVID-19: Adapting Your Practice FB Live Event: April 8th 2pm EST
CMS Advance Payments During COVID-19 Emergency
CMS MIPS Extreme and Uncontrollable Circumstance Policy
APTA - New CMS Rule Adds Therapy Codes, Stops Short of Allowing PTs to Conduct Telehealth Services
CMS Flexibilities to Fight COVID-19 (March 30, 2020)
CMS - Policy Revisions in Response to COVID-19 Public Health Emergency
APTA - State Practice Acts Overview
ASHA - Speech Therapy Telepractice for Commercial Insurance Plans
ASHA - Speech Therapy Telepractice for Medicaid
ASHA - Speech Therapy Telepractice State Laws
CMS - Medicare Telemedicine Provider Fact Sheet
CMS - Medicare Telehealth FAQs
United HealthCare - PT, OT and Speech Telehealth
Cigna COVID-19 Billing Guidance
American Specialty Health - Virtual PT and OT Billing Guidelines for Cigna
TriWest Healthcare Alliance COVID-19 Resources & Telehealth
Aetna's COVID-19 Resources for Providers
TRICARE West - Using Telemedicine
TRICARE East - Telemedicine Policy Updates
One Call Keeps Injured Workers Recovering with Telerehab
One Call: 7 Ways COVID-19 is Impacting Workers' Comp
Medrisk Expands Telerehab Services
Amerigroup COVID-19 Info for Medicare Advantage Plans
US HHS FAQ on Telehealth and HIPAA during COVID-19
Center for Connected Health Policy COVID-19 Related State Actions
BCBS of Alabama Telehealth Billing Guide
BCBS of Alabama COVID-19 Update Center
Alabama Medicaid Telemedicine Coverage
Viva Health COVID-19 Billing Guidelines
Bright Health's Utilization Review Changes During COVID-19
Telehealth & Licensing During COVID-19
Alaska COVID-19 Health Mandate
Premera Blue Cross Blue Shield's Response to COVID-19
Alaska Physical Therapy Association
COVID-19 Economic Recovery Resource Portal for Business
Moda Health Expanded Telehealth Policy
Alaska Division of Public Health - Telehealth Resources
NRTRC COVID-19 Telehealth Resources
Executive Order 2020-07: Proactive Measures to Protect Against COVID-19
AZ DHS - COVID-19 Resources for Healthcare Professionals
AZ State Board of Physical Therapy
BCBSAZ Expands Telehealth Services
Ambetter/AZ Complete Health Coronavirus Guidance
Bright Health's Utilization Review Changes During COVID-19
Medicaid Telehealth Policy for PT, OT, and Speech
Empower - Use of Telemedicine for PT, OT and Speech
Arkansas BCBS COVID-19 Information
Ambetter Coronavirus Guidance for Providers
Arkansas State Board of PT Telemedicine Statement
QualChoice - Telehealth During COVID-19 Outbreak
Governor's Expansion of Telehealth Services
Physical Therapy Board of California
Anthem Blue Cross of CA's Telehealth Policy
Blue Shield of CA's Telehealth Policy
Department of Managed Healthcare -Telehealth Reimbursement
Anthem BCBS of Colorado - Telehealth Policy
Anthem BCBS of Colorado - Provider Communications
Executive Order FAQ for Healthcare Professionals
CO Dept of Public Health - Community Blog
APTA Colorado - Coronavirus Resources
CO Enterprise Fund - COVID-19 Small Business Resources
Webinar: Moving to Telehealth for PTs in CO
Health First Colorado - Temporary Authorization of Telemedicine
Pinnacol Work Comp - Telehealth Resources
CO Division of Insurance - Commercial Insurance Market Coverage
CO Department of Healthcare - Telemedicine Expansion
Governor's Executive Order - Additional Public Health Measures
ConnectiCare Temporary Telemedicine Expansion
Anthem BCBS of Connecticut Telehealth Policy
Anthem BCBS of Connecticut - Provider Communications
CT Department of Health Services - Telemedicine Coverage
Harvard Pilgrim - Info for Providers on COVID-19
Harvard Pilgrim - Telehealth Policy
APTA Delaware's COVID-19 Resources
Medicaid - Telehealth Policy Changes
Highmark Delaware COVID-19 Information
Geisinger Health Plan Coronavirus Info for Providers
APTADC - Patient Care During COVID-19
Guidance on the Use of Telehealth in DC
CareFirst Coronavirus Information for Providers
COVID-19 Info for Amerigroup DC
Dept of Health Care Finance Telemedicine Provider Guidance
DC Medicaid Telemedicine Guide
Sunshine State Telehealth Policies
Ambetter/Sunshine Health Coronavirus Guidance
FL Medicaid - Telemedicine Guidance for Therapy Services
ATA of FL Telemedicine Guidance for E-visits
FL Blue COVID-19 Resources for Providers
Freedom & Optimum FAQs for Providers
Molina Healthcare of Florida COVID-19 Telehealth Billing
BCBS of GA Provider Communications
Peach State - Expanded Telehealth Services
GA Medicaid COVID-19 Information
Wellcare of GA - Expanded Telehealth Services
Amerigroup GA COVID-19 Guidelines
Therapy Network of GA - Medicaid Telemedicine Guidance
Therapy Network of GA - Medicare Telemedicine Guidance
CareSource Georgia COVID-19 Provider Resource Center
APTA Hawaii COVID-19 Resources
Governor's COVID-19 Proclamation
AlohaCare COVID-19 Provider Advisory
Queen's Health Systems Telehealth Overview
PacificSource Provider Updates
NRTRC COVID-19 Telehealth Resources
Department of Healthcare & Family Services - Telehealth Expansion
BCBS of Illinois Telehealth Expansion
Illinois Executive Order to Expand Telehealth Services
Ambetter/IlliniCare Health Coronavirus Guidance
Health Alliance COVID-19 Telehealth Policy
WellFirst Health Coronavirus Info for Providers
Health Partners COVID-19 Resources for Providers
Anthem BCBS of Indiana - Telehealth Policy
Anthem BCBS of Indiana - Provider Communications
State of Indiana Executive Order 20-05, Public Health Emergency
Ambetter/MHS Indiana Coronavirus Guidance
Health Alliance COVID-19 Telehealth Policy
CareSource Indiana COVID-19 Provider Resource Center
Iowa Medicaid's Telehealth Billing
Iowa DHS COVID-19 Info for Providers
Health Partners COVID-19 Resources for Providers
Health Alliance COVID-19 Telehealth Policy
Medical Associates Health Plans - Telehealth
Sanford Health Plan COVID-19 Updates
Avera Health Plans COVID-19 Billing Resources
Governor's Executive Order Expanding Telemedicine
KPTA's Coronavirus Information for Providers
BCBS of Kansas Expanded Telehealth Services
Ambetter/Sunflower Health Plan Coronavirus Guidance
Medica COVID-19 Response - Provider FAQ
Governor's Announcement Closing Outpatient Rehab Centers
Anthem BCBS of Kentucky - Telehealth Policy
Anthem BCBS of Kentucky - Provider Communications
CareSource Kentucky COVID-19 Provider Resource Center
BCBS of Louisiana's Telehealth Expansion
BCBS of Louisiana's COVID-19 Resources for Providers
Louisiana Medicaid Coronavirus Updates
Louisiana Medicaid - Department of Health Memorandum
People's Health COVID-19 Updates for Providers
Vantage Health Plan - Telemedicine
CHRISTUS Health Plan COVID-19 Resources for Providers
MaineCare Guidance Relating to Telehealth and COVID-19
Anthem BCBS of Maine - Telehealth Policy
Anthem BCBS of Maine - Provider Communications
Harvard Pilgrim - Info for Providers on COVID-19
Harvard Pilgrim - Telehealth Policy
Community Health Options Telehealth Reimbursement Policy
Community Health Options Telehealth Billing Guidelines
Maryland Department of Health - Medicaid Telehealth Expansion
APTA of Maryland - Telehealth Resources
APTA of Maryland - Coronavirus Info for Members
CareFirst Coronavirus Resource Center
MD Board of Physical Therapy Examiners - Telehealth Policy Statement
COVID-19 Info for Amerigroup Community Care
Johns Hopkins HealthCare COVID-19 Resources
BCBS of MA Coronavirus Resource Center
APTA of MA COVID-19 Resource Center
Governor's Order Expanding Telehealth Access
MassHealth Provider Bulletin 289
MassHealth Managed Care Entity Bulletin 21
Harvard Pilgrim Telehealth Policy
Harvard Pilgrim - Info for Providers on COVID-19
Tufts Health Plan COVID-19 Updates for Providers
AllWays COVID-19 Telemedicine Policy
Priority Health COVID-19 Provider Updates
BCBS of Michigan - Telehealth for Medical Providers
BCBS of Michigan COVID-19 Information for Providers
MI DHS Telemedicine Policy Expansion
BCBS of Minnesota Updates to Telemedicine Reimbursement Policies
BCBS of Minnesota COVID-19 Provider FAQs
BCBS of Minnesota Coronavirus Info for Providers
Memorandum to Health Insurance Carriers Related to COVID-19
Minnesota Department of Health COVID-19 Info
Medica COVID-19 Response - Provider FAQ
PreferredOne COVID-19 Telehealth Policy
UCare COVID-19 Information for Providers
Sanford Health Plan COVID-19 Updates
Health Partners COVID-19 Resources for Providers
Avera Health Plans COVID-19 Resources for Providers
State Department of Health COVID-19 Alerts
Ambetter/Magnolia Health Coronavirus Guidance
Molina Healthcare COVID-19 Telehealth
Anthem BCBS of Missouri - Telehealth Policy
Anthem BCBS of Missouri - Provider Communications
Ambetter/Home State Health Coronavirus Guidance
WellFirst Health Coronavirus Info for Providers
Medica COVID-19 Response - Provider FAQ
Montana Medicaid - Telehealth Policy
BCBS of MT - Telemedicine Coverage
APTA Montana COVID-19 Resources
Governor Expands Access to Telemedicine
PacificSource Provider Updates
Montana State Fund COVID-19 Telehealth Revision
NRTRC COVID-19 Telehealth Resources
BCBS of Nebraska COVID-19 & Telehealth
Nebraska Physical Therapy Association
Medica COVID-19 Response - Provider FAQ
Nebraska Total Care Coronavirus Info for Providers
Avera Health Plans COVID-19 Resources for Providers
APTA Nevada COVID-19 Resources
Anthem BCBS of Nevada - Telehealth Policy
Anthem BCBS of Nevada - Provider Communications
Board of Occupational Therapy - Telehealth & COVID-19
Ambetter/Silver Summit Health Plan Coronavirus Guidance
Sierra Health and Life COVID-19 Updates
Health Plan of Nevada Provider Updates
Governor's Executive Order - Temporary Expansion of Telehealth
Anthem BCBS of New Hampshire - Telehealth Policy
Anthem BCBS of New Hampshire - Provider Communications
NH APTA - President's Message Regarding COVID-19
NH Medicaid COVID-19 Special Notices
Ambetter/NH Healthy Families Coronavirus Guidance
Harvard Pilgrim - Info for Providers on COVID-19
Harvard Pilgrim - Telehealth Policy
Tufts Health Plan COVID-19 Updates for Providers
Southern NH Health COVID-19 Updates
NH Medicaid Program Telehealth Bulletin
Governor's Expansion of Telehealth Services
Horizon BCBS's Telephonic Care Policy
Horizon BCBS - Eliminating Cost-sharing for Telemedicine
NJ Amerihealth Telemedicine Services
Governor's Public Health Order
BlueCross Blue Shield of New Mexico - Telehealth Quick Reference
Molina Healthcare COVID-19 Telehealth Billing Policy
Presbyterian Health Plan COVID-19 Provider Resources
CHRISTUS Health Plan COVID-19 Resources for Providers
NYS COVID-19 Updates for Healthcare Providers
Emblem Health Temporary Telehealth Guidelines
Capital District Health Plan COVID-19 Telehealth Policy
Fidelis Care COVID-19 Updates for Providers
NYS Info for Providers on Coverage for Telehealth Services
MetroPlus Provider COVID-19 Telehealth Updates
NC Board of Occupational Therapy Announcements
BCBS of NC Temporary Expansion of Telehealth
NC Board of Physical Therapy Examiners
NC Medicaid COVID-19 Special Bulletin #2
BCBS of North Carolina Corporate Reimbursement Policy
Ambetter of North Carolina Coronavirus Guidance
ND Medicaid's Temporary Telehealth Policy
APTA - North Dakota, Telehealth
Medica COVID-19 Response - Provider FAQ
Sanford Health Plan COVID-19 Updates
Health Partners COVID-19 Resources for Providers
Avera Health Plans COVID-19 Resources for Providers
Anthem BCBS of Ohio - Telehealth Policy
Anthem BCBS of Ohio - Provider Communications
Ohio Medicaid - Telehealth FAQs
Telehealth During a State of Emergency
Ambetter/Buckeye Health Plan Coronavirus Guidance
Health Alliance COVID-19 Telehealth Policy
Medical Mutual COVID-19 FAQs for Providers
Paramount Healthcare Provider Updates
CareSource Ohio COVID-19 Provider Resource Center
BCBS of Oklahoma - Telehealth Policy
Medica COVID-19 Response - Provider FAQ
CommunityCare Telemedicine Coverage Update
Telehealth Alliance of Oklahoma COVID-19 Resources
OK Health Care Authority COVID-19 Resources
Oregon Board of Physical Therapy - COVID-19 Info & Resources
Regence BCBS of Oregon's COVID-19 Resources
Oregon Board of Physical Therapy - Telehealth Standards
COVID-19 Resources for Businesses
Oregon Health Authority - Telehealth Guidance
Moda Health Expanded Telehealth Policy
PacificSource Provider Updates
NRTRC COVID-19 Telehealth Resources
BridgeSpan Temporary Updates to Telehealth
Oregon Health Authority Telehealth Billing Guidance
PPTA COVID_19 Updates and Resources
PA DHS Telemedicine Guidelines
Highmark Telemedicine and Virtual Visits
Geisinger Health Plan - Telemedicine Services
Independence BlueCross - Telemedicine Policy
Ambetter/PA Health & Wellness Coronavirus Guidance
PA Health & Wellness Telehealth Guide
Amerihealth PA Telemedicine Services
Keystone First COVID-19 Updates
Health Partners COVID-19 Update for Providers
Governor's Executive Order Expanding Telemedicine
RI Emergency Telemedicine Measures
BCBSRI Expanding Telemedicine Services
BCBSRI Telehealth Payment Policy
Rhode Island APTA COVID-19 FAQs
Tufts Health Plan COVID-19 Updates for Providers
RI Department of Health Telemedicine
Neighborhood Health Plan of RI Coronavirus Update
SC Department of Commerce Business Resource Center
SC Board of Physical Therapy - Telehealth for PT Services
SC Public Health Emergency Order - Telehealth Guidance
Select Health of South Carolina - Important Info Re: COVID-19
SC Medicaid - Telehealth Expansion
Ambetter/Absolute Total Care Coronavirus Guidance
Clover Health Telehealth Expansion
SC Telehealth Alliance COVID-19 Resources
SD Medicaid Telemedicine Services
Medica COVID-19 Response - Provider FAQ
Sanford Health Plan COVID-19 Updates
Health Partners COVID-19 Resources for Providers
Avera Health Plans COVID-19 Billing Resources
Governor's Order for Telehealth Expansion
TennCare Coronavirus Resources
Amerigroup Community Care Provider Update
Ambetter of Tennessee Coronavirus Guidance
Governor's Press Release Regarding Telemedicine Regulations
BCBS of TX - Telehealth Expansion
BCBS of TX - Telemedicine Clinical Payment/Coding Guideline
TX Health and Human Services COVID-19 Provider Info
Texas PTA - "Telehealth, What You Need to Know Now"
Amerigroup Texas COVID-19 Information
Ambetter/Superior Health Plan Coronavirus Guidance
FirstCare COVID-19 Telehealth Update
Scott and White Health Plan Coronavirus Updates
CHRISTUS Health Plan COVID-19 Provider Resources
Sendero Health Plans - Billing for Telehealth Therapy Services
DOPL - Temporary Suspension of "Live" Requirements for CE
NRTRC COVID-19 Telehealth Resources
U of U Health Plans Provider Info Regarding COVID-19
Vermont Medicaid: Telehealth Coverage
Vermont Medicaid - Memo Regarding Payment for Telephonic Services
Vermont Medicaid - Telephonic Services Payment FAQ
MVP Health Care COVID-19 Update
MVP Health Care COVID-19 Update for PT, OT, and Speech
Virginia Medicaid COVID-19 Memo to Providers
Anthem BCBS of Virginia - Telehealth Policy
Anthem BCBS of Virginia - Provider Communications
Virginia APTA COVID-19 Resources
Virginia Board of Physical Therapy Announcements
Optima Health COVID-19 Provider FAQs
Piedmont Community Health Coronavirus Updates
Virginia Premier COVID-19 Provider Resources
MATRC Telehealth Resources for COVID-19
Magellan Healthcare of VA Provider Updates
Governor's Proclamation Regarding Telemedicine
WA Department of Labor & Industries - Temporary Telehealth Policy
Premera Blue Cross Response to COVID-19
PTWA COVID-19 Resources & Updates
COVID-19 Information for Amerigroup Washington
Ambetter/Coordinated Care Coronavirus Guidance
Moda Health Expanded Telehealth Policy
PacificSource Provider Updates
Health Alliance COVID-19 Telehealth Policy
NRTRC COVID-19 Telehealth Resources
Asuris Northwest Health COVID-19 Updates
WA Health Care Authority COVID-19 Resources
Molina Healthcare COVID-19 Telehealth Billing Policy
WVPTA COVID-19 Support
Highmark West Virginia Telemedicine and Virtual Visits
CareSource West Virginia COVID-19 Provider Resource Center
WV Department of Health & Human Resources Telehealth Services
Anthem BCBS of Wisconsin - Telehealth Policy
Anthem BCBS of Wisconsin - Provider Communications
Wisconsin DHS: ForwardHealth Program Updates
Medica COVID-19 Response - Provider FAQ
Health Partners COVID-19 Resources for Providers
Dean Health Plan COVID-19 Info for Providers
Quartz COVID-19 Provider Resources
Prevea360 COVID-19 Provider Info
WY State Board of Physical Therapy - Telehealth Guidance
NRTRC COVID-19 Telehealth Resources
E-Visits, Telehealth and MIPS Updates
UPDATE: Billing for E-visits & Telehealth
The Coronavirus and Physical Therapy: Is Telehealth an Option?
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