Client Reviews

With the opening of our practice, ProStar Physical Therapy, we appreciate all the help and hard efforts StrataPT put in to make our Grand Opening a wonderful success!!  The StrataPT team worked tirelessly and efficiently to make sure all the checklist items for the complete billing process, and also Medicare/insurance applications were submitted accurately and completely.  The around-the-clock communication with the StrataPT team helped to keep them an active, engaged partner of ours and assured us that they were on top of all open and pending matters needing action.  StrataPT worked so well together as a coercive team that they made our billing process a smooth, seamless transition that is transparent to our patients but allows our facility to focus on continued referral marketing and providing the best patient care. We thank you StrataPT for all that you have done and we look forward to a wonderful and successful future partnership!

The StrataPT team has been crucial in helping me build my new PT business. The entire team from the owner on down have been very helpful in solving every problem I’ve encountered (which there have been many) while starting my solo practice. Ashley, my account manager, is unbelievable! She is so on top of everything that I feel like I’m her only client. She makes it feel like I have an entire front office staff at my disposal. Also, any technical issues that I have had with the EMR system were responded to and addressed within a few hours by the support team. I cannot thank them enough for everything they have done so far! With them on my side, all I have to worry about is patient care and building my clientele. Thanks StrataPT!

StrataPT plays a vital role in the day to day operations of our practice. As practitioners, we do our very best to provide our patients the best care possible by providing them with our expertise and professional knowledge. This is what StrataPT brings to our practice, their knowledge, experience, and expertise in the very complicated and ever changing billing process. Every question we’ve had regarding billing and insurance issues, our amazing StrataPT dedicated account manager has answered. The StrataEMR with all its functions and capabilities is top notch, and the IT team is on it if ever questions or in rare cases if issues arise. The StrataPT team definitely helped the startup of our practice as seamless as possible and they continue to perform exceptionally well. They give us the peace of mind that all aspects of billing are handled by industry experts, allowing us to focus on one important thing, treating our patients. Thank you StrataPT team for all that you do for our practice and looking forward to continue our successful partnership.

After considerable research and careful consideration weighing the pro's and con's of in-house billing vs the use of an outside company to handle my billing needs, I chose the latter. My choice of billing companies was made easy once I sat down for a demo with StrataPT. With Strata, I was able to streamline my practice management by having my EMR, scheduling and billing all rolled into a single package. StrataPT was also instrumental in helping me get credentialed and ready to open my new practice.

Strata gives me the freedom to focus on treating patients and running my clinic. No worries about billing, chasing down payments, or appealing denials, Strata takes care of all of it. They even run benefit checks so there's no surprises regarding co-pays, deductibles or authorization requirements for PT. Strata makes sure I know exactly what my pt's benefits are before they even walk into the clinic.
The customer service I've received from StrataPT is unparalleled. Whether I have questions regarding a billing or insurance issue, or a technical issue with EMR, Strata's team is all over it. My question/problem is resolved within the day if not the hour. My advice to PT practice owners, focus on what you do best, treating patients..... leave the rest to StrataPT!

I have been using StrataPT EMR and billing services for the last 12 months. My experience has been very good so far. Customer support always gets back to me in a timely manner and my account manager is working hard to solve all problems - thanks Ash. I would recommend this company to anyone who wants to combine billing services and EMR.