Client Reviews

As a practicing physical therapist of over 13 years, physical therapy is not new to me but owning a business is new to me. After searching and researching many options, we came up with StrataPT, LLC. We have been very pleased with the support and customer service that we have experienced thus far. Ashley is our representative who is very knowledgeable. Ashley gets back to me with an answer promptly which is very important to me and my business. StrataPT is proactive with Medicare and the changes with Medicare have been seamless. I have seen other electronic documentation systems that give me a headache and are more redundant then necessary. The electronic documentation system is compliant to Medicare, easy to use, and gives you plenty of options to tailor it to your company's needs. The electronic documentation is by far the best I have used in 13 years. The tech support is great, especially Adam. We can easily understand what tech support has to say and templates or changes get implement quickly. The support staff for billing does a great job and gets verification in a timely manner. We have been very pleased with StrataPT thus far and highly recommend their services.

As first time business owners and operators, StrataPT has been extremely helpful, knowledgeable, and caring towards our needs. The staff is always willing to answer questions and guide us in the right direction. We have now been in business for a year and a half and definitely would not be as successful as we are without the support of StrataPT!

StrataPT was my choice for billing and documentation after looking at many other options and viewing many demos. I have found Strata to be impressively responsive to all questions and concerns, no matter what the issue. They are knowledgeable regarding current issues in Medicare and Strata's electronic documentation option integrates all the changes that have been made to Medicare reporting in the last few years. Strata assists with any or all credentialing if needed which is extremely helpful for a business startup and I have found this also helpful when adding a therapist as a fill-in - reassigning Medicare credentials to my facility for a small fee. I have my own account representative. There have been very few times in the last two years when my call was not immediately answered by her personally. The support staff has helped me to create my own document templates. This was not an easy task; integrating them into the Strata system took time but I feel that this made my own personal documentation experience as simple as possible. Finally, I highly recommend StrataPT as a professionally operated, responsive, user-friendly and high quality choice for a physical therapy practice.

Been working with StrataPT for over a year. It is a great software for EMR; easy to use and navigate through. Interactions with billing staff is always a good experience.

StrataPT is the second company that we've used for billing and EMR. Are we glad we switched. The EMR is easy to use, intuitive and customizable. Any concerns are addressed immediately and we couldn't be happier.