Our PT clinic has used StrataPT for 2 years now, and we couldn't be happier. The StrataPT staff is very professional & helpful with any EMR/billing issues that we may have. Our Account Manager, is very helpful, wonderful & easy to work with, along with her team. We really appreciate her & the rest of the StrataPT employees. They are definitely a Five Star Billing & EMR service!
Having a system that encompasses everything from scheduling to billing to patient intake to documentation has made our practice be more productive and it has made it a more well-rounded and complete business.
If I had to speak to another Owner in regards to StrataPT, I would tell, don’t think about it anymore, just do it. This has been life-changing, not only for myself or my husband who’s the DPT, but also for everyone else that works in our clinic.
As a new PT clinic, StrataPT has made it possible for us to hit the ground running focusing on the clinical side of the business while they take care of everything else. They have gone above and beyond for us and we would highly recommend them!
There are no words to describe how StrataPT changed not just our business but the day to day function of our therapists. Our first year in practice, we used a competitor's billing/EMR system and had nothing but issues, denials, and very poor customer service. Not only is this EMR extremely user-friendly and compliant, but the customer service is top-notch. Previously I would wait days if not weeks for a response to a question; now I get immediate (and I mean immediate!) feedback. We have an actual account manager who helps us troubleshoot specific issues unique to our practice, and even involves the tech team to create solutions to EMR challenges we have that help our therapists document in the most clinically sound and time-effective manner possible. I urge anyone who is deciding between providers to use StrataPT. The best recommendation I can give is to offer my time to anyone who is on the fence and would like a detailed account of my own experiences and why I feel so strongly about this company. Feel free to reach out!
