Client Reviews

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StrataPT has been a lifesaver! Our patient volume had more than doubled in a short period of time and it was beginning to be difficult to keep up with billings. StrataPT has enabled us to focus on other areas of our clinic allowing us to grow even more. Our account manager is always up to date on current healthcare changes and takes the time to answer any questions that we might have; big or small, system-related or current healthcare changes. The tech department addresses issues in a personable and timely manner. They are always looking for opportunities to improve. The entire StrataPT team is incredibly professional, efficient, and approachable. I highly recommend StrataPT!

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Faith S.
Diversified Physical Therapy
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After being burned by our old billing service provider, I met Adam from Strata and really felt like part of a team! He got us started with Ashley, our Account Manager, who with her support team, was able to figure out our issues with KY Medicaid and all the little problems that the e-stims can cause in regards to collecting the most that we can get from the different insurers. Ashley and her team even put together a task group to study the different problems we were previously having with our insurers and it has definitely helped our reimbursements (our old billing provider never put that kind of effort into anything that we were doing - we were just to fend for ourselves.) Ashley even found out that our old billing company had not billed the right entity and therefore Strata was able to get that out and keep us from losing almost a thousand dollars. I love the Clarity Panel and it works great to quickly see what has been done with our individual patient's accounts. Adam never promised anything that they could not deliver with their system in the beginning and Ashley makes us feel like we are the only account that they have and gives us very individualized attention. The only regret that I have is that I didn't start with them 2+ yrs ago!! You just can't lose with Strata!!!

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James Z. PT, ABDA
Ziggy's Physical Therapy
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I work for a small private practice physical therapy clinic and have used STRATA for several years. They have been exceptional to work with and work diligently to meet out office needs. I would highly recommend them.

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Andrea W
Office Manager | Core Therapy LLC
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Great billing company. I did some search and ended up choosing Strata and no regrets. I have no knowledge at all on billing and they have helped me so much. No problems with insurance payments, very transparent, organized, fast answers to my questions. I appreciate what they do.

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Andrea C-S. PT
Align At Home Physical Therapy, Inc.
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We are a family-owned and operated Physical Therapy clinic that has been in business since 1997. Over the years, we have used different billing/documentation programs to send out claims and the supporting documentation required by many insurances, attorneys, etc. But with a growing client base and the current insurance regulations, I was finding it more difficult to keep up with the steady stream of supporting documentation requests as well as the authorizations required for physical therapy treatment. This is when we began looking into StrataPT to aide in our billing, scheduling, documentation, benefits verification and making sure that we are on top of things in order to receive proper reimbursement for services rendered. Our dedicated Account Manager, Ashley, helped to make the transition to the StrataPT program easy and was available to us by phone, email, or message via the StrataPT Dashboard with the quick response time. Unlike other companies that we had worked with that would take 2-3 days to respond to issues that we were having. StrataPT is a very user-friendly program, which makes ease of navigating, performing daily functions and of training staff members to use these functions, such as scheduling. Our Staff has responded positively to our new program and we have noticed an increase in revenue due to quick claim submissions. StrataPT and its staff have helped to alleviate many of the stresses involved in owning a physical therapy clinic and we couldn't be happier with our switch!

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Jamie J.
Office Manager | Mountlake Physical Therapy

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