Built for practices running multiple sites

One practice. Many locations. One system.

Multi-location practices need facility-level scheduling and reporting without losing a consolidated view of the business. StrataEMR's facility model gives every location its own schedule, dashboard, task list, and letterhead, with agency-wide reporting, billing, and credentialing that roll up to the practice.

Trusted by Hundreds of Physical, Occupational and Speech Therapy Clinics

  • Total Therapy Florida

    8 Locations

  • On The Go

    11 Therapists

  • Mobile Therapy Group

    18 Therapists

  • BlueRock

    3 Locations

  • High Desert

    4 Locations

  • Gravity

    6 Therapists

  • Omni PT

    5 Therapists

How it works

Run every location its own way without losing the consolidated view

Four places StrataEMR's facility model gives each site autonomy while keeping the practice connected.

Step 1

Facility-aware scheduling and reporting

Every location has its own schedule, dashboard, waiting room, and tasks. The facility selector in the dashboard switches the entire view. Reporting in Practice Metrics is available at the facility level (Visit Totals by Facility, Payment Summary by Facility) and at the agency level for consolidated visibility. Letterheads display dynamically based on where the patient is being treated.

  • Per-facility schedule, dashboard, and tasks
  • Facility-level and agency-level reporting
  • Dynamic letterhead per treating location
Downtown Clinic
Facility Agency view
Downtown · Tuesday, March 18 18 visits scheduled
8:00
M. Lopez
Case #4821 · Daily Treatment
Downtown
9:00
R. Singh
Case #4902 · Re-Evaluation
Downtown
10:00
T. Davis
Case #4915 · Initial Evaluation
Downtown
Agency at a glance
Downtown
18
Riverside
14
Westside
11
Northgate
8

Step 2

Centralized billing across every location

The StrataPT billing team works inside the EMR for every facility under the practice. Claims, ERA posting, denial follow-up, appeals, and patient statements run as one operation across all locations. The Clarity Panel surfaces denials and follow-up actions per patient, regardless of which facility the visit was at.

  • One billing operation across every site
  • Clarity Panel per patient, regardless of facility
  • ERA posting, denials, and appeals consolidated
Pending charges · all facilities 43
M. Lopez · Case #4821
Downtown 97110, 97140
$142.50
Pending
J. Patel · Case #5103
Riverside 97162, 97110
$185.00
Posted
A. Brown · Case #5188
Westside 97530, 97140
$118.75
Denied
K. Nguyen · Case #5241
Downtown 97110, 97530
$156.25
Posted
Today · practice-wide
Charges
$8,420
Posted
$6,193
Pending
$1,909
Denied
$318
One billing team · all sites

Step 3

Permission and access controls scoped to roles, not locations

Staff who work multiple locations get multi-facility access. Staff working a single site get the View Only Own Facilities modifier so the facility selector and schedule map only show their assigned locations. Front Desk, Clinical Staff, Therapy Director, Practice Administrator, and Business Owner permission tiers apply consistently.

  • Multi-facility access for staff who travel
  • View Only Own Facilities modifier for single-site staff
  • Five permission tiers applied consistently
Staff access · 4 locations
Staff Tier Facility access
Dr. M. Chen
Owner / PT, DPT
Practice Admin All facilities
S. Ramirez
PT
Clinical Staff
Downtown + Riverside View Only Own Facilities
L. Park
OT
Clinical Staff
Downtown only View Only Own Facilities
J. Webb
Front Desk
Front Desk
Westside only View Only Own Facilities
A. Tanaka
Therapy Director
Therapy Director All facilities
Modifier limits schedule and facility selector to assigned sites only

Step 4

Open a new location without a new contract

No per-facility software fees. No per-user pricing. No incremental licensing when a location opens. StrataPT charges a percentage of collections, so opening a third, fifth, or twentieth location does not require renegotiating the platform.

  • Zero software fees per facility
  • No per-user or per-location licensing
  • Percentage of collections pricing scales with the practice
Add Facility · Lakeside Clinic In progress
1. Add to Setup
Facility name, address, letterhead, hours
Complete
2. Staff assignment
3 of 5 clinicians assigned · permissions in review
In progress
3. Credentialing
Medicare, BCBS, Humana · enrollment submitted
Pending
4. Go live
First scheduled visit and claim from new facility
Pending
Zero software fees on the new location
No per-facility license. No per-user pricing. No contract change.

Real outcomes

What multi-location practices are saying

Steven Bruce
Steven Bruce
Vice President and Physical Therapist, High Desert Therapists
"With StrataPT, we get paid correctly the first time. StrataPT's team communicates proactively, working with us to fix issues and make sure we collect deductibles and copayments."
Justin Stiver
Justin Stiver
Founder and CEO, Total Therapy Florida
"With StrataPT, I love how I can drill into the data to answer questions on either the billing or admin side - no guessing. And if there's a functionality we need, StrataPT adds it to the tool for our business specifically."

What's in the workflow

Every multi-location touchpoint, covered

Per-facility scheduling, agency-level reporting, centralized credentialing, and one billing operation across every site.

Per-facility schedule and dashboard

Every location has its own schedule, dashboard, waiting room, and task list. The facility selector switches the entire view. Staff see the site they are working from.

Dynamic letterhead per facility

Letterheads display dynamically based on where the patient is being treated. A patient seen at Downtown on Monday and Riverside on Wednesday gets the right letterhead for each visit.

Agency-level reporting

Visit Totals, Payment Summary, and Practice Metrics roll up across every location. The same reports run at the facility level for site-by-site comparison.

View Only Own Facilities

Permission modifier restricts staff who work a single site to their assigned locations. The facility selector and schedule map only show the sites they belong to.

Centralized credentialing

Payer enrollment, NPI tracking, and credentialing holds managed at the practice level. New facilities inherit existing payer relationships without re-enrolling from scratch.

Single billing operation

The StrataPT billing team handles claims, ERA posting, denial follow-up, and appeals across every facility. One billing team. One workflow. Every site.

Schedule map for home health and hybrid models

Schedule map view for practices with in-home visits or hybrid clinic-plus-home models. Routes and locations visualized geographically across the agency.

Template governance

Templates live at the practice level. Every clinician at every facility uses the same templates without duplication. Updates propagate everywhere at once.

Full capability set

One platform. Built for multi-location practices.

Everything below is included. No per-user fees. No per-location pricing.

Multi-facility operations

  • · Per-facility schedule and dashboard
  • · Facility-aware waiting room and tasks
  • · Dynamic letterhead per facility
  • · Facility selector across the application
  • · Schedule map view
  • · Practice-level template governance

Permissions

  • · Front Desk
  • · Clinical Staff
  • · Therapy Director
  • · Practice Administrator
  • · Business Owner
  • · View Only Own Facilities modifier
  • · View Only Own Schedule modifier
  • · Limit Financial Features modifier

Reporting

  • · Visit Totals by Facility
  • · Payment Summary by Facility
  • · Agency-level Practice Metrics
  • · Schedule Analytics across facilities
  • · Payer Analysis at the practice level
  • · Patient Balance per facility
  • · Referring Provider reporting

Billing and RCM

  • · StrataPT billing team across every facility
  • · Clarity Panel per patient, agency-wide
  • · Pending Charges consolidated
  • · Accounts Receivable across locations
  • · ERA posting within 24 hours
  • · Denial follow-up and appeals
  • · Centralized credentialing per payer

Compliance

  • · Document completion blocks
  • · Required selections per template
  • · Amendment history with versioning
  • · Two-factor authentication
  • · Inactive staff status preserves history
  • · HIPAA-compliant access controls per facility

FAQ

Common questions from multi-location practices

Stop running each location like a separate clinic

See how StrataEMR runs scheduling, reporting, credentialing, and billing for a multi-location practice.