Physical, Occupational & Speech Therapy
Telehealth State Resource Guide

Learn more about the telehealth end dates for physical and occupational therapists.

Since the coronavirus outbreak, the telehealth rules and requirements are rapidly changing for each payer. We understand that many private practice owners are trying to wrap their head around what options they have to continue taking care of patients during this difficult time. From parity laws, appendix references, state mandated orders, modifiers, place of service codes, e-visits and specific CPT codes, the telehealth billing requirements being released each day are very specific to each payer.

Our team has created a state-specific resource guide to provide physical, occupational and speech therapists with an up-to-date list of the resources that are being released daily. If you would like to bookmark this page, we will continue to update this guide as new details become available to provide the most recent updates from state and local officials, insurance payers, and professional organizations.

We welcome any and all information that you have pertaining to your state that can be shared with fellow physical, occupational and speech therapists. We are all in this together.

National Resources

APTA - COVID-19: Adapting Your Practice FB Live Event: April 8th 2pm EST

CMS Advance Payments During COVID-19 Emergency

CMS MIPS Extreme and Uncontrollable Circumstance Policy

APTA - New CMS Rule Adds Therapy Codes, Stops Short of Allowing PTs to Conduct Telehealth Services

CMS Flexibilities to Fight COVID-19 (March 30, 2020)

CMS - Policy Revisions in Response to COVID-19 Public Health Emergency

APTA - State Practice Acts Overview

APTA - Medicare E-visits FAQs

ASHA - Speech Therapy Telepractice for Commercial Insurance Plans

ASHA - Speech Therapy Telepractice for Medicaid

ASHA - Speech Therapy Telepractice State Laws

CMS - Medicare Telemedicine Provider Fact Sheet

CMS - Medicare Telehealth FAQs

United HealthCare - PT, OT and Speech Telehealth

Cigna COVID-19 Billing Guidance

American Specialty Health - Virtual PT and OT Billing Guidelines for Cigna

TriWest Healthcare Alliance COVID-19 Resources & Telehealth

Humana COVID-19 Telemedicine

Aetna's COVID-19 Resources for Providers

TRICARE West - Using Telemedicine

TRICARE East - Telemedicine Policy Updates

One Call Keeps Injured Workers Recovering with Telerehab

One Call: 7 Ways COVID-19 is Impacting Workers' Comp

Medrisk Expands Telerehab Services

Amerigroup COVID-19 Info for Medicare Advantage Plans

US HHS FAQ on Telehealth and HIPAA during COVID-19

Center for Connected Health Policy COVID-19 Related State Actions

Alabama

ALAPTA COVID-19 Updates

BCBS of Alabama Telehealth Billing Guide

BCBS of Alabama COVID-19 Update Center

Alabama Medicaid Telemedicine Coverage

Viva Health COVID-19 Billing Guidelines

Viva Health Telehealth Policy

Bright Health's Utilization Review Changes During COVID-19

Alaska

Telehealth & Licensing During COVID-19

Alaska COVID-19 Health Mandate

Premera Blue Cross Blue Shield's Response to COVID-19

Alaska Physical Therapy Association

COVID-19 Economic Recovery Resource Portal for Business

Moda Health Expanded Telehealth Policy

Alaska Division of Public Health - Telehealth Resources

NRTRC COVID-19 Telehealth Resources

Arizona

Executive Order 2020-07: Proactive Measures to Protect Against COVID-19

AZ DHS - COVID-19 Resources for Healthcare Professionals

AZ State Board of Physical Therapy

BCBSAZ Expands Telehealth Services

Ambetter/AZ Complete Health Coronavirus Guidance

Health Net Provider Updates

Bright Health's Utilization Review Changes During COVID-19

Oscar COVID-19 Resources

Arkansas

Medicaid Telehealth Policy for PT, OT, and Speech

Empower - Use of Telemedicine for PT, OT and Speech

Arkansas BCBS COVID-19 Information

Ambetter Coronavirus Guidance for Providers

Arkansas State Board of PT Telemedicine Statement

QualChoice - Telehealth During COVID-19 Outbreak

California

Governor's Expansion of Telehealth Services

CPTA - Telehealth Coverage

Physical Therapy Board of California

Anthem Blue Cross of CA's Telehealth Policy

Blue Shield of CA's Telehealth Policy

Department of Managed Healthcare -Telehealth Reimbursement

Oscar COVID-19 Resources

Colorado

Colorado Public Health Order

Anthem BCBS of Colorado - Telehealth Policy

Anthem BCBS of Colorado - Provider Communications

Executive Order FAQ for Healthcare Professionals

CO Dept of Public Health - Community Blog

APTA Colorado - Coronavirus Resources

CO Enterprise Fund - COVID-19 Small Business Resources

Webinar: Moving to Telehealth for PTs in CO

Health First Colorado - Temporary Authorization of Telemedicine

Pinnacol Work Comp - Telehealth Resources

CO Division of Insurance - Commercial Insurance Market Coverage

CO Department of Healthcare - Telemedicine Expansion

Rocky Mountain Health Plans Telehealth FAQs

Friday Health Plans COVID-19 Policy for Providers

Connecticut

APTA CT Coronavirus Info

Governor's Executive Order

Governor's Executive Order - Additional Public Health Measures

ConnectiCare Temporary Telemedicine Expansion

Anthem BCBS of Connecticut Telehealth Policy

Anthem BCBS of Connecticut - Provider Communications

CT Department of Health Services - Telemedicine Coverage

Harvard Pilgrim - Info for Providers on COVID-19

Harvard Pilgrim - Telehealth Policy

Delaware

APTA Delaware's COVID-19 Resources

Medicaid - Telehealth Policy Changes

Highmark Delaware COVID-19 Information

Geisinger Health Plan Coronavirus Info for Providers

District of Columbia

APTADC - Patient Care During COVID-19

Guidance on the Use of Telehealth in DC

CareFirst Coronavirus Information for Providers

COVID-19 Info for Amerigroup DC

Dept of Health Care Finance Telemedicine Provider Guidance

DC Medicaid Telemedicine Guide

Florida

FPTA Telehealth Resources

FPTA COVID-19 Fact Sheet

Sunshine State Telehealth Policies

Ambetter/Sunshine Health Coronavirus Guidance

FL Medicaid - Telemedicine Guidance for Therapy Services

ATA of FL Telemedicine Guidance for E-visits

FL Blue COVID-19 Resources for Providers

Freedom & Optimum FAQs for Providers

Oscar COVID-19 Resources

Molina Healthcare of Florida COVID-19 Telehealth Billing

AvMed COVID-19 FAQs

Georgia

BCBS of GA Provider Communications

BCBS of GA Telehealth Policy

Peach State - Expanded Telehealth Services

GA Medicaid COVID-19 Information

Wellcare of GA - Expanded Telehealth Services

PTAG COVID-19 Resources

Amerigroup GA COVID-19 Guidelines

Therapy Network of GA - Medicaid Telemedicine Guidance

Therapy Network of GA - Medicare Telemedicine Guidance

CareSource Georgia COVID-19 Provider Resource Center

Hawaii

APTA Hawaii COVID-19 Resources

Governor's COVID-19 Proclamation

AlohaCare COVID-19 Provider Advisory

Queen's Health Systems Telehealth Overview

Idaho

Medicaid of Idaho - Telehealth Policy

PacificSource Provider Updates

NRTRC COVID-19 Telehealth Resources

Illinois

Department of Healthcare & Family Services - Telehealth Expansion

IPTA Coronavirus Resources

BCBS of Illinois Telehealth Expansion

Meridian Telehealth Guidance

Illinois Executive Order to Expand Telehealth Services

Ambetter/IlliniCare Health Coronavirus Guidance

Health Alliance COVID-19 Telehealth Policy

WellFirst Health Coronavirus Info for Providers

Health Partners COVID-19 Resources for Providers

Indiana

Indiana APTA Coronavirus Info

Anthem BCBS of Indiana - Telehealth Policy

Anthem BCBS of Indiana - Provider Communications

State of Indiana Executive Order 20-05, Public Health Emergency

Ambetter/MHS Indiana Coronavirus Guidance

Health Alliance COVID-19 Telehealth Policy

CareSource Indiana COVID-19 Provider Resource Center

Iowa

IPTA's COVID-19 Resources

Wellmark's Telehealth Policy

Wellmark's COVID-19 FAQs

Iowa Medicaid's Telehealth Billing

Iowa DHS COVID-19 Info for Providers

Health Partners COVID-19 Resources for Providers

Health Alliance COVID-19 Telehealth Policy

Medical Associates Health Plans - Telehealth

Medica COVID-19 Response - Provider FAQ

Sanford Health Plan COVID-19 Updates

Avera Health Plans COVID-19 Billing Resources

Kansas

Governor's Executive Order Expanding Telemedicine

KPTA's Coronavirus Information for Providers

BCBS of Kansas Expanded Telehealth Services

Ambetter/Sunflower Health Plan Coronavirus Guidance

Medica COVID-19 Response - Provider FAQ

Kentucky

Governor's Announcement Closing Outpatient Rehab Centers

Anthem BCBS of Kentucky - Telehealth Policy

Anthem BCBS of Kentucky - Provider Communications

KY Medicaid Telehealth FAQs

KPTA COVID-19 Resources

KY Telehealth Legislature

CareSource Kentucky COVID-19 Provider Resource Center

Louisiana

BCBS of Louisiana's Telehealth Expansion

BCBS of Louisiana's COVID-19 Resources for Providers

Louisiana Medicaid Coronavirus Updates

Louisiana Medicaid - Department of Health Memorandum

People's Health COVID-19 Updates for Providers

Vantage Health Plan - Telemedicine

CHRISTUS Health Plan COVID-19 Resources for Providers

Maine

MaineCare Guidance Relating to Telehealth and COVID-19

Anthem BCBS of Maine - Telehealth Policy

Anthem BCBS of Maine - Provider Communications

Harvard Pilgrim - Info for Providers on COVID-19

Harvard Pilgrim - Telehealth Policy

Community Health Options Telehealth Reimbursement Policy

Community Health Options Telehealth Billing Guidelines

Maryland

Maryland Department of Health - Medicaid Telehealth Expansion

APTA of Maryland - Telehealth Resources

APTA of Maryland - Coronavirus Info for Members

CareFirst Coronavirus Resource Center

MD Board of Physical Therapy Examiners - Telehealth Policy Statement

COVID-19 Info for Amerigroup Community Care

Johns Hopkins HealthCare COVID-19 Resources

Massachusetts

BCBS of MA Coronavirus Resource Center

APTA of MA COVID-19 Resource Center

Governor's Order Expanding Telehealth Access

MassHealth Provider Bulletin 289

MassHealth Managed Care Entity Bulletin 21

Harvard Pilgrim Telehealth Policy

Harvard Pilgrim - Info for Providers on COVID-19

Tufts Health Plan COVID-19 Updates for Providers

AllWays COVID-19 Telemedicine Policy

Fallon Health COVID-19 Info

Michigan

MPTA's Resources and Updates

Priority Health COVID-19 Provider Updates

BCBS of Michigan - Telehealth for Medical Providers

BCBS of Michigan COVID-19 Information for Providers

Governor's Executive Order

Meridian Telehealth Guidance

MI DHS Telemedicine Policy Expansion

Oscar COVID-19 Resources

Minnesota

BCBS of Minnesota Updates to Telemedicine Reimbursement Policies

BCBS of Minnesota COVID-19 Provider FAQs

BCBS of Minnesota Coronavirus Info for Providers

Memorandum to Health Insurance Carriers Related to COVID-19

Minnesota Department of Health COVID-19 Info

Medica COVID-19 Response - Provider FAQ

PreferredOne COVID-19 Telehealth Policy

UCare COVID-19 Information for Providers

Sanford Health Plan COVID-19 Updates

Health Partners COVID-19 Resources for Providers

Avera Health Plans COVID-19 Resources for Providers

Mississippi

Medicaid Telehealth Services

State Department of Health COVID-19 Alerts

Ambetter/Magnolia Health Coronavirus Guidance

Molina Healthcare COVID-19 Telehealth

Missouri

MO Healthnet - Telehealth

Governor's Executive Order

Anthem BCBS of Missouri - Telehealth Policy

Anthem BCBS of Missouri - Provider Communications

Ambetter/Home State Health Coronavirus Guidance

WellFirst Health Coronavirus Info for Providers

Medica COVID-19 Response - Provider FAQ

Montana

Montana Medicaid - Telehealth Policy

BCBS of MT - Telemedicine Coverage

APTA Montana COVID-19 Resources

Governor Expands Access to Telemedicine

Allegiance Telehealth Policy

PacificSource Provider Updates

Montana State Fund COVID-19 Telehealth Revision

NRTRC COVID-19 Telehealth Resources

Nebraska

BCBS of Nebraska COVID-19 & Telehealth

Nebraska Physical Therapy Association

Medica COVID-19 Response - Provider FAQ

Nebraska Total Care Coronavirus Info for Providers

Avera Health Plans COVID-19 Resources for Providers

Nevada

APTA Nevada COVID-19 Resources

Anthem BCBS of Nevada - Telehealth Policy

Anthem BCBS of Nevada - Provider Communications

Board of Occupational Therapy - Telehealth & COVID-19

Ambetter/Silver Summit Health Plan Coronavirus Guidance

Sierra Health and Life COVID-19 Updates

Health Plan of Nevada Provider Updates

New Hampshire

Governor's Executive Order - Temporary Expansion of Telehealth

Anthem BCBS of New Hampshire - Telehealth Policy

Anthem BCBS of New Hampshire - Provider Communications

NH APTA - President's Message Regarding COVID-19

NH Telehealth Fact Sheet

NH Medicaid COVID-19 Special Notices

Ambetter/NH Healthy Families Coronavirus Guidance

Harvard Pilgrim - Info for Providers on COVID-19

Harvard Pilgrim - Telehealth Policy

Tufts Health Plan COVID-19 Updates for Providers

Southern NH Health COVID-19 Updates

NH Medicaid Program Telehealth Bulletin

New Jersey

Governor's Expansion of Telehealth Services

Horizon BCBS's Telephonic Care Policy

Horizon BCBS - Eliminating Cost-sharing for Telemedicine

Oscar COVID-19 Resources

NJ Amerihealth Telemedicine Services

New Mexico

Governor's Public Health Order

BlueCross Blue Shield of New Mexico - Telehealth Quick Reference

Molina Healthcare COVID-19 Telehealth Billing Policy

Presbyterian Health Plan COVID-19 Provider Resources

NM Medicaid COVID-19 Guidance

NM Telehealth Alliance COVID-19 Regulatory Updates

CHRISTUS Health Plan COVID-19 Resources for Providers

New York

Empire BCBS Provider News

NYPTA COVID-19 Information

NYS COVID-19 Updates for Healthcare Providers

Oscar COVID-19 Resources

Emblem Health Temporary Telehealth Guidelines

Capital District Health Plan COVID-19 Telehealth Policy

Fidelis Care COVID-19 Updates for Providers

NYS Info for Providers on Coverage for Telehealth Services

MetroPlus Provider COVID-19 Telehealth Updates

North Carolina

NC Board of Occupational Therapy Announcements

BCBS of NC Temporary Expansion of Telehealth

NC Board of Physical Therapy Examiners

NC Medicaid COVID-19 Special Bulletin #2

BCBS of North Carolina Corporate Reimbursement Policy

Ambetter of North Carolina Coronavirus Guidance

North Dakota

ND Medicaid's Temporary Telehealth Policy

BCBSND's Telehealth Expansion

APTA - North Dakota, Telehealth

Medica COVID-19 Response - Provider FAQ

Sanford Health Plan COVID-19 Updates

Health Partners COVID-19 Resources for Providers

Avera Health Plans COVID-19 Resources for Providers

Ohio

OTPTAT Board - Telehealth

Anthem BCBS of Ohio - Telehealth Policy

Anthem BCBS of Ohio - Provider Communications

Ohio Medicaid - Telehealth FAQs

OPTA's COVID-19 Resources

Telehealth During a State of Emergency

Ambetter/Buckeye Health Plan Coronavirus Guidance

Oscar COVID-19 Resources

Health Alliance COVID-19 Telehealth Policy

Medical Mutual COVID-19 FAQs for Providers

Paramount Healthcare Provider Updates

CareSource Ohio COVID-19 Provider Resource Center

Oklahoma

BCBS of Oklahoma - Telehealth Policy

Governor's Executive Order

Medica COVID-19 Response - Provider FAQ

CommunityCare Telemedicine Coverage Update

Telehealth Alliance of Oklahoma COVID-19 Resources

OK Health Care Authority COVID-19 Resources

Oregon

Oregon Board of Physical Therapy - COVID-19 Info & Resources

Regence BCBS of Oregon's COVID-19 Resources

Oregon Board of Physical Therapy - Telehealth Standards

COVID-19 Resources for Businesses

Oregon Health Authority - Telehealth Guidance

Moda Health Expanded Telehealth Policy

Health Net Provider Updates

PacificSource Provider Updates

NRTRC COVID-19 Telehealth Resources

Providence Telehealth Updates

BridgeSpan Temporary Updates to Telehealth

Oregon Health Authority Telehealth Billing Guidance

Pennsylvania

PPTA COVID_19 Updates and Resources

PA DHS Telemedicine Guidelines

Highmark Telemedicine and Virtual Visits

Geisinger Health Plan - Telemedicine Services

Independence BlueCross - Telemedicine Policy

Ambetter/PA Health & Wellness Coronavirus Guidance

PA Health & Wellness Telehealth Guide

Amerihealth PA Telemedicine Services

UPMC Provider Telehealth Memo

Keystone First COVID-19 Updates

Health Partners COVID-19 Update for Providers

Rhode Island

Governor's Executive Order Expanding Telemedicine

RI Emergency Telemedicine Measures

BCBSRI Expanding Telemedicine Services

BCBSRI Telehealth Payment Policy

Rhode Island APTA COVID-19 FAQs

Tufts Health Plan COVID-19 Updates for Providers

RI Department of Health Telemedicine

Neighborhood Health Plan of RI Coronavirus Update

South Carolina

BCBS of SC COVID-19 FAQs

SC Department of Commerce Business Resource Center

SC Board of Physical Therapy - Telehealth for PT Services

SC Public Health Emergency Order - Telehealth Guidance

Select Health of South Carolina - Important Info Re: COVID-19

SC Medicaid - Telehealth Expansion

Ambetter/Absolute Total Care Coronavirus Guidance

Clover Health Telehealth Expansion

SC Telehealth Alliance COVID-19 Resources

South Dakota

SD Medicaid Coronavirus FAQ

SD Medicaid Telemedicine Services

Wellmark's COVID-19 Response

Medica COVID-19 Response - Provider FAQ

Sanford Health Plan COVID-19 Updates

Health Partners COVID-19 Resources for Providers

Avera Health Plans COVID-19 Billing Resources

Tennessee

Governor's Order for Telehealth Expansion

BCBS of Tennessee's COVID-19 Provider FAQ

TennCare Coronavirus Resources

TennCare Telehealth Memo

TPTA News

Amerigroup Community Care Provider Update

Ambetter of Tennessee Coronavirus Guidance

Oscar COVID-19 Resources

Texas

Governor's Press Release Regarding Telemedicine Regulations

BCBS of TX - Telehealth Expansion

BCBS of TX - Telemedicine Clinical Payment/Coding Guideline

TX Health and Human Services COVID-19 Provider Info

Texas PTA - "Telehealth, What You Need to Know Now"

Amerigroup Texas COVID-19 Information

Ambetter/Superior Health Plan Coronavirus Guidance

Oscar COVID-19 Resources

FirstCare COVID-19 Telehealth Update

Scott and White Health Plan Coronavirus Updates

CHRISTUS Health Plan COVID-19 Provider Resources

Sendero Health Plans - Billing for Telehealth Therapy Services

Utah

UPTA Coronavirus Updates

DOPL - Temporary Suspension of "Live" Requirements for CE

Regence Coronavirus Resources

NRTRC COVID-19 Telehealth Resources

Intermountain Healthcare COVID-19 Resources

U of U Health Plans Provider Info Regarding COVID-19

Vermont

BCBS of Vermont Telemedicine

Vermont Medicaid: Telehealth Coverage

Vermont Medicaid - Memo Regarding Payment for Telephonic Services

Vermont Medicaid - Telephonic Services Payment FAQ

MVP Health Care COVID-19 Update

MVP Health Care COVID-19 Update for PT, OT, and Speech

Virginia

Virginia Medicaid COVID-19 Memo to Providers

Anthem BCBS of Virginia - Telehealth Policy

Anthem BCBS of Virginia - Provider Communications

Virginia APTA COVID-19 Resources

Virginia Board of Physical Therapy Announcements

Optima Health COVID-19 Provider FAQs

Piedmont Community Health Coronavirus Updates

Virginia Premier COVID-19 Provider Resources

MATRC Telehealth Resources for COVID-19

Magellan Healthcare of VA Provider Updates

Washington

Governor's Proclamation Regarding Telemedicine

WA Department of Labor & Industries - Temporary Telehealth Policy

Premera Blue Cross Response to COVID-19

Regence BCBS COVID-19 Updates

PTWA COVID-19 Resources & Updates

COVID-19 Information for Amerigroup Washington

Ambetter/Coordinated Care Coronavirus Guidance

Moda Health Expanded Telehealth Policy

Health Net Provider Updates

PacificSource Provider Updates

Health Alliance COVID-19 Telehealth Policy

NRTRC COVID-19 Telehealth Resources

Asuris Northwest Health COVID-19 Updates

WA Health Care Authority COVID-19 Resources

Molina Healthcare COVID-19 Telehealth Billing Policy

West Virginia

WVPTA COVID-19 Support

Highmark West Virginia Telemedicine and Virtual Visits

CareSource West Virginia COVID-19 Provider Resource Center

The Health Plan COVID-19 Info

WV Department of Health & Human Resources Telehealth Services

Wisconsin

WPTA Provider News

Anthem BCBS of Wisconsin - Telehealth Policy

Anthem BCBS of Wisconsin - Provider Communications

Governor's Executive Order

Wisconsin DHS: ForwardHealth Program Updates

WPS - Telehealth Policy

Medica COVID-19 Response - Provider FAQ

Health Partners COVID-19 Resources for Providers

Dean Health Plan COVID-19 Info for Providers

Quartz COVID-19 Provider Resources

Prevea360 COVID-19 Provider Info

Wyoming

WY State Board of Physical Therapy - Telehealth Guidance

BCBSWY Telemedicine Expansion

NRTRC COVID-19 Telehealth Resources

Additional Resources

Medicare Fee Calculator

E-Visits, Telehealth and MIPS Updates

UPDATE: Billing for E-visits & Telehealth

The Coronavirus and Physical Therapy: Is Telehealth an Option?

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