Since the coronavirus outbreak, the telehealth rules and requirements are rapidly changing for each payer. We understand that many private practice owners are trying to wrap their head around what options they have to continue taking care of patients during this difficult time. From parity laws, appendix references, state mandated orders, modifiers, place of service codes, e-visits and specific CPT codes, the telehealth billing requirements being released each day are very specific to each payer.
Our team has created a state-specific resource guide to provide physical, occupational and speech therapists with an up-to-date list of the resources that are being released daily. If you would like to bookmark this page, we will continue to update this guide as new details become available to provide the most recent updates from state and local officials, insurance payers, and professional organizations.
We welcome any and all information that you have pertaining to your state that can be shared with fellow physical, occupational and speech therapists. We are all in this together.
CMS Advance Payments During COVID-19 Emergency
APTA - New CMS Rule Adds Therapy Codes, Stops Short of Allowing PTs to Conduct Telehealth Services
CMS - Policy Revisions in Response to COVID-19 Public Health Emergency
APTA - State Practice Acts Overview
ASHA - Speech Therapy Telepractice for Commercial Insurance Plans
ASHA - Speech Therapy Telepractice for Medicaid
ASHA - Speech Therapy Telepractice State Laws
CMS - Medicare Telemedicine Provider Fact Sheet
CMS - Medicare Telehealth FAQs
United HealthCare - PT, OT and Speech Telehealth
Cigna COVID-19 Billing Guidance
American Specialty Health - Virtual PT and OT Billing Guidelines for Cigna
TriWest Healthcare Alliance COVID-19 Resources & Telehealth
Aetna's COVID-19 Resources for Providers
TRICARE East - Telemedicine Policy Updates
One Call Keeps Injured Workers Recovering with Telerehab
One Call: 7 Ways COVID-19 is Impacting Workers' Comp
Medrisk Expands Telerehab Services
Amerigroup COVID-19 Info for Medicare Advantage Plans
US HHS FAQ on Telehealth and HIPAA during COVID-19
Center for Connected Health Policy COVID-19 Related State Actions
BCBS of Alabama Telehealth Billing Guide
Alabama Medicaid Telemedicine Coverage
Viva Health COVID-19 Billing Guidelines
Bright Health's Utilization Review Changes During COVID-19
Telehealth & Licensing During COVID-19
Premera Blue Cross Blue Shield's Response to COVID-19
COVID-19 Economic Recovery Resource Portal for Business
Moda Health Expanded Telehealth Policy
Executive Order 2020-07: Proactive Measures to Protect Against COVID-19
AZ DHS - COVID-19 Resources for Healthcare Professionals
AZ State Board of Physical Therapy
BCBSAZ Expands Telehealth Services
Bright Health's Utilization Review Changes During COVID-19
Arkansas BCBS COVID-19 Information
Arkansas State Board of PT Telemedicine Statement
QualChoice - Telehealth During COVID-19 Outbreak
Governor's Expansion of Telehealth Services
Physical Therapy Board of California
Anthem Blue Cross of CA's Telehealth Policy
Blue Shield of CA's Telehealth Policy
Anthem BCBS of Colorado - Provider Communications
Executive Order FAQ for Healthcare Professionals
CO Dept of Public Health - Community Blog
APTA Colorado - Coronavirus Resources
CO Enterprise Fund - COVID-19 Small Business Resources
Webinar: Moving to Telehealth for PTs in CO
Health First Colorado - Temporary Authorization of Telemedicine
Pinnacol Work Comp - Telehealth Resources
CO Division of Insurance - Commercial Insurance Market Coverage
Governor's Executive Order - Additional Public Health Measures
ConnectiCare Temporary Telemedicine Expansion
Anthem BCBS of Connecticut Telehealth Policy
Anthem BCBS of Connecticut - Provider Communications
CT Department of Health Services - Telemedicine Coverage
APTA Delaware's COVID-19 Resources
Medicaid - Telehealth Policy Changes
Highmark Delaware COVID-19 Information
Geisinger Health Plan Coronavirus Info for Providers
APTADC - Patient Care During COVID-19
Guidance on the Use of Telehealth in DC
CareFirst Coronavirus Information for Providers
COVID-19 Info for Amerigroup DC
Dept of Health Care Finance Telemedicine Provider Guidance
DC Medicaid Telemedicine Guide
Sunshine State Telehealth Policies
FL Medicaid - Telemedicine Guidance for Therapy Services
ATA of FL Telemedicine Guidance for E-visits
FL Blue COVID-19 Resources for Providers
Freedom & Optimum FAQs for Providers
BCBS of GA Provider Communications
Peach State - Expanded Telehealth Services
GA Medicaid COVID-19 Information
Wellcare of GA - Expanded Telehealth Services
Amerigroup GA COVID-19 Guidelines
Therapy Network of GA - Medicaid Telemedicine Guidance
Therapy Network of GA - Medicare Telemedicine Guidance
CareSource Georgia COVID-19 Provider Resource Center
APTA Hawaii COVID-19 Resources
AlohaCare COVID-19 Provider Advisory
Illinois Executive Order to Expand Telehealth Services
Health Alliance COVID-19 Telehealth Policy
WellFirst Health Coronavirus Info for Providers
Anthem BCBS of Indiana - Provider Communications
State of Indiana Executive Order 20-05, Public Health Emergency
Health Alliance COVID-19 Telehealth Policy
CareSource Indiana COVID-19 Provider Resource Center
Iowa Medicaid's Telehealth Billing
Iowa DHS COVID-19 Info for Providers
Health Alliance COVID-19 Telehealth Policy
Medical Associates Health Plans - Telehealth
Sanford Health Plan COVID-19 Updates
Avera Health Plans COVID-19 Billing Resources
KPTA's Coronavirus Information for Providers
Governor's Announcement Closing Outpatient Rehab Centers
Anthem BCBS of Kentucky - Provider Communications
CareSource Kentucky COVID-19 Provider Resource Center
BCBS of Louisiana's Telehealth Expansion
BCBS of Louisiana's COVID-19 Resources for Providers
Louisiana Medicaid Coronavirus Updates
People's Health COVID-19 Updates for Providers
Vantage Health Plan - Telemedicine
CHRISTUS Health Plan COVID-19 Resources for Providers
MaineCare Guidance Relating to Telehealth and COVID-19
Anthem BCBS of Maine - Telehealth Policy
Anthem BCBS of Maine - Provider Communications
Maryland Department of Health - Medicaid Telehealth Expansion
APTA of Maryland - Telehealth Resources
CareFirst Coronavirus Resource Center
COVID-19 Info for Amerigroup Community Care
Johns Hopkins HealthCare COVID-19 Resources
BCBS of MA Coronavirus Resource Center
APTA of MA COVID-19 Resource Center
Governor's Order Expanding Telehealth Access
MassHealth Provider Bulletin 289
MassHealth Managed Care Entity Bulletin 21
Tufts Health Plan COVID-19 Updates for Providers
Priority Health COVID-19 Provider Updates
BCBS of Michigan - Telehealth for Medical Providers
BCBS of Michigan COVID-19 Information for Providers
MI DHS Telemedicine Policy Expansion
BCBS of Minnesota Updates to Telemedicine Reimbursement Policies
BCBS of Minnesota COVID-19 Provider FAQs
BCBS of Minnesota Coronavirus Info for Providers
Memorandum to Health Insurance Carriers Related to COVID-19
Minnesota Department of Health COVID-19 Info
PreferredOne COVID-19 Telehealth Policy
Sanford Health Plan COVID-19 Updates
Avera Health Plans COVID-19 Resources for Providers
State Department of Health COVID-19 Alerts
Molina Healthcare COVID-19 Telehealth
Anthem BCBS of Missouri - Provider Communications
WellFirst Health Coronavirus Info for Providers
BCBS of Nebraska COVID-19 & Telehealth
Nebraska Physical Therapy Association
Nebraska Total Care Coronavirus Info for Providers
Avera Health Plans COVID-19 Resources for Providers
Anthem BCBS of Nevada - Provider Communications
Board of Occupational Therapy - Telehealth & COVID-19
Sierra Health and Life COVID-19 Updates
Health Plan of Nevada Provider Updates
Governor's Executive Order - Temporary Expansion of Telehealth
Anthem BCBS of New Hampshire - Provider Communications
NH APTA - President's Message Regarding COVID-19
NH Medicaid COVID-19 Special Notices
Tufts Health Plan COVID-19 Updates for Providers
Southern NH Health COVID-19 Updates
NH Medicaid Program Telehealth Bulletin
Governor's Expansion of Telehealth Services
NJ Amerihealth Telemedicine Services
Governor's Public Health Order
Presbyterian Health Plan COVID-19 Provider Resources
CHRISTUS Health Plan COVID-19 Resources for Providers
NYS COVID-19 Updates for Healthcare Providers
Emblem Health Temporary Telehealth Guidelines
Capital District Health Plan COVID-19 Telehealth Policy
Fidelis Care COVID-19 Updates for Providers
NYS Info for Providers on Coverage for Telehealth Services
MetroPlus Provider COVID-19 Telehealth Updates
NC Board of Occupational Therapy Announcements
BCBS of NC Temporary Expansion of Telehealth
NC Medicaid COVID-19 Special Bulletin #2
BCBS of North Carolina Corporate Reimbursement Policy
APTA - North Dakota, Telehealth
Sanford Health Plan COVID-19 Updates
Avera Health Plans COVID-19 Resources for Providers
Anthem BCBS of Ohio - Provider Communications
Telehealth During a State of Emergency
Health Alliance COVID-19 Telehealth Policy
Medical Mutual COVID-19 FAQs for Providers
Paramount Healthcare Provider Updates
CareSource Ohio COVID-19 Provider Resource Center
CommunityCare Telemedicine Coverage Update
Telehealth Alliance of Oklahoma COVID-19 Resources
OK Health Care Authority COVID-19 Resources
Oregon Board of Physical Therapy - COVID-19 Info & Resources
Regence BCBS of Oregon's COVID-19 Resources
Oregon Board of Physical Therapy - Telehealth Standards
COVID-19 Resources for Businesses
Oregon Health Authority - Telehealth Guidance
Moda Health Expanded Telehealth Policy
BridgeSpan Temporary Updates to Telehealth
Oregon Health Authority Telehealth Billing Guidance
PPTA COVID_19 Updates and Resources
PA DHS Telemedicine Guidelines
Highmark Telemedicine and Virtual Visits
Geisinger Health Plan - Telemedicine Services
Independence BlueCross - Telemedicine Policy
PA Health & Wellness Telehealth Guide
Amerihealth PA Telemedicine Services
Keystone First COVID-19 Updates
Governor's Executive Order Expanding Telemedicine
RI Emergency Telemedicine Measures
BCBSRI Expanding Telemedicine Services
BCBSRI Telehealth Payment Policy
Rhode Island APTA COVID-19 FAQs
Tufts Health Plan COVID-19 Updates for Providers
RI Department of Health Telemedicine
SC Department of Commerce Business Resource Center
SC Board of Physical Therapy - Telehealth for PT Services
SC Public Health Emergency Order - Telehealth Guidance
Select Health of South Carolina - Important Info Re: COVID-19
SC Medicaid - Telehealth Expansion
Sanford Health Plan COVID-19 Updates
Avera Health Plans COVID-19 Billing Resources
Governor's Order for Telehealth Expansion
TennCare Coronavirus Resources
Amerigroup Community Care Provider Update
Governor's Press Release Regarding Telemedicine Regulations
TX Health and Human Services COVID-19 Provider Info
Texas PTA - "Telehealth, What You Need to Know Now"
Amerigroup Texas COVID-19 Information
FirstCare COVID-19 Telehealth Update
Scott and White Health Plan Coronavirus Updates
CHRISTUS Health Plan COVID-19 Provider Resources
U of U Health Plans Provider Info Regarding COVID-19
Vermont Medicaid: Telehealth Coverage
Vermont Medicaid - Memo Regarding Payment for Telephonic Services
Vermont Medicaid - Telephonic Services Payment FAQ
MVP Health Care COVID-19 Update
MVP Health Care COVID-19 Update for PT, OT, and Speech
Anthem BCBS of Virginia - Provider Communications
Virginia APTA COVID-19 Resources
Virginia Board of Physical Therapy Announcements
Optima Health COVID-19 Provider FAQs
Piedmont Community Health Coronavirus Updates
Virginia Premier COVID-19 Provider Resources
MATRC Telehealth Resources for COVID-19
Magellan Healthcare of VA Provider Updates
Governor's Proclamation Regarding Telemedicine
WA Department of Labor & Industries - Temporary Telehealth Policy
Premera Blue Cross Response to COVID-19
COVID-19 Information for Amerigroup Washington
Moda Health Expanded Telehealth Policy
Health Alliance COVID-19 Telehealth Policy
Asuris Northwest Health COVID-19 Updates
WA Health Care Authority COVID-19 Resources
Highmark West Virginia Telemedicine and Virtual Visits
CareSource West Virginia COVID-19 Provider Resource Center
WV Department of Health & Human Resources Telehealth Services
Anthem BCBS of Wisconsin - Provider Communications
Wisconsin DHS: ForwardHealth Program Updates
Dean Health Plan COVID-19 Info for Providers
Quartz COVID-19 Provider Resources
WY State Board of Physical Therapy - Telehealth Guidance
E-Visits, Telehealth and MIPS Updates
UPDATE: Billing for E-visits & Telehealth
The Coronavirus and Physical Therapy: Is Telehealth an Option?
