How to Renegotiate Payer Contracts for Rehab Therapy Clinics (ft: Justin Stiver)

One of the most popular episodes we’ve ever done…worth listening to ASAP!

In this episode of Strata Stories, Justin Stiver shares a blueprint for how to renegotiate payer contracts and actually get paid what you’re worth.

We break down:
1️⃣ How to actually renegotiate payer contracts for PT clinics
2️⃣ The best ways to get in contact with insurance companies
3️⃣ Why data is the most powerful leverage you have in any negotiation

Too many clinic owners assume payers hold all the cards.
Justin shows why that’s not true — and how to walk into those conversations prepared, confident, and ready to win better rates.

Episode Highlight:

“If we can’t get $81 per visit, then we’re losing money and we’re not gonna do that. So we go back to Florida blue and we say, “hey, we’d like to talk to you about our contract.” We can’t get ahold of anybody. And then finally we say “Forget this, I’m terminating my contract.”
So I email them and say “Here’s my letter that says I’m terminating contract.” They come back and say, “Oh, before you do that, I would love to talk to you. Cause we think there’s something that can be said said here.” I’m like, wow, I’ve been trying to email you for three months and you haven’t responded. One day after I try and terminate my contract then you come back.”


Strata Stories are conversations between Strata’s CEO, Paul Singh, and leaders in the rehab therapy world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!

If you’d like to learn more about Strata EMR & Billing and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with our team!

If you have any questions, send us a note hello@stratapt.com. 

Become a Better Clinic Owner

Every Sunday we’ll send you a quick and insightful email with the latest Strata Studios episode and new resources to help your clinic grow. Thousands of owners and directors read it each week!

Become a better clinic owner

Every Sunday we’ll send you a quick and insightful email with the latest Strata Studios episode and new resources to help your clinic grow.