If you’re a physical therapist searching for WebPT competitors and alternatives, it’s likely that you’re looking to replace your current EMR.
To best manage your physical therapy clinic and grow your revenue, there are some key features to look for in a practice management software:
In this post, we share five of the main WebPT competitors to consider in your search for an EMR for physical therapists. Throughout this article, we’ll compare the competitors to these four key criteria, so you know exactly what you’re getting.
Unlike other EMRs for PT, StrataEMR makes reimbursement a priority.
As we mentioned above, most therapy software providers bolt RCM and billing functions onto their existing documentation-focused EMRs. But we flip this on its head. StrataEMR started life as a billing tool and was developed into a complete PT platform.
That means that everything StrataEMR does—from patient intake through to documentation—is focused on getting you paid.
But what does that mean in reality?
Well, if you’re using WebPT or another competitor, you’re likely only seeing about 80% of your reimbursement claims get paid—due to incomplete or inaccurate documentation. However, with StrataPT, clients get an average reimbursement rate of over 99%.
They get paid faster, too. With StrataPT, more than 95% of billings are reimbursed within 60 to 90 days. That’s compared to an industry benchmark of 75% paid at 120 days.
Here’s how we do it:
And you don’t have to lift a finger. Unlike other WebPT alternatives out there, we have a human billing team on hand to fight your corner for every denial.
A quick word on our pricing:
With StrataPT, you won’t pay anything at all to use our EMR software. We’ll only charge you a small percentage on successful collections, which we’ll grow to a 99% reimbursement rate. That means we only get paid when we help you get paid.
Many PTs are still juggling lots of different tools to manage their practice—one for their task management and workflows and another for their appointment scheduling. But this is often costing them money, confusing their workflows, and causing them to lose critical information across the different softwares they have in their business.
In contrast, StrataEMR can handle every single task that you need to manage in your medical practice, from patient intake to billing.
Ultimately, all this saves you time while making your business more profitable. For example, one of our customers, Genesis Physical Therapy, managed to cut documentation time down by at least 30%—while increasing profits by 20%. Here’s what Brenton Hanes had to say:
The EMR is simple and easy to use. The screens flow well… Very few visits are written off due to the advanced backend of keeping track of authorizations, scripts, credentialing, and more. By having StrataPT help, we have freed up more space in our office so we can focus on the quality of patient care we provide to our patients. It has also freed up more time for business marketing which has helped bring in even more patients.
At StrataPT, we pride ourselves on the quality of our customer service. We promise:
One of the things our clients value the most in our offering is our customer service. For example, Kim, the manager at a clinic who partnered with StrataPT, says:
Our PT clinic has used StrataPT for two years now, and we couldn’t be happier. The StrataPT staff are very professional and helpful with any EMR/billing issues that we may have. Our Account Manager is very helpful, wonderful, and easy to work with, along with her team. We really appreciate her and the rest of the StrataPT employees. They are definitely a Five Star Billing and EMR service!
StrataPT will help your PT practice increase your revenue and boost your reimbursement rate to higher than 99%. But we’re not the only WebPT competitor out there. In the next sections, we’ll introduce a few more alternatives to WebPT.
Another WebPT competitor that’s worth considering for physical therapy practices is Raintree. Of all the software companies on this list, Raintree is probably the largest. In fact, they claim on their website that six of the ten biggest therapy groups in the US use their practice management systems.
However, this isn’t a software just for PT—nor even primarily for PT. Instead, Raintree provides a platform for all types of therapy, including speech therapy, OT, rehab, pediatric therapy, and PT. This means there’s a lot of customization that needs to be done to create the workflows and edit templates so they make sense for your practice.
Raintree does everything you’d expect from a medical software, including documentation, scheduling and appointment reminders, billing, and more. They also put a lot of emphasis on telehealth and patient engagement features—so if that’s your priority, it could be for you.
In terms of billing and RCM, it’s worth being aware that there’s no billing service included when you sign up to Raintree (like there is with StrataEMR). If you get denied claims, it’s on you to follow them up.
Overall, Raintree’s a well-established EMR provider, and their platform is aimed primarily at larger clinics. But while the automated billing and RCM functionality is likely to improve your revenue, they don’t do the hard work of chasing unpaid reimbursements. This may result in more revenue being left on the table.
Tebra is an ambitious new tool with an aim to provide solutions to everyone involved in delivering and receiving medical care. It was launched in 2022 from the merger of Kareo, the EMR, and PatientPop, a software that helps healthcare providers market their clinics to patients.
As such, it’s not just a tool for practices—but a software aimed at practices, patients, and billing companies. It’s trying to do a lot, and it remains to be seen whether it’ll live up to its promise.
For private practices, there are all the functions you would want from an all-in-one EMR, including documentation, patient experience, and billing. Thanks to the PatientPop features, it also offers solutions to help you grow your practice, including marketing services and social media management tools—which aren’t a common feature of most PT EMRs.
Further, it also provides a function for patients to search for healthcare services they need. For example, they can search for a PT in Houston and your clinic could show up. In this way, it could provide a handy new marketing channel.
You would imagine that Tebra is fairly hot on billing too, given that it provides software directly to billers. While there are some sophisticated billing tools involved, often you need a human service to chase those denied claims—and with Tebra, that’s lacking.
Another thing you won’t find here is specific tools for PTs. Instead, it’s for all types of practices. Ultimately, that might not make a lot of sense for your specific needs.
Overall, Tebra is a new platform hoping to provide solutions for everyone involved in medical care. But if you have specific needs as a PT, this software might not solve those quite so easily.
Unlike Raintree and Tebra, Heno is built by PTs for PTs. While you may sacrifice a little of the big-name reliability of the likes of Raintree or WebPT, Heno is at least designed from the ground up with the features you need for physical therapy.
What’s impressive about Heno is that, like us at StrataPT, their software combines EMR functions with RCM. It provides an integrated billing software and service, allowing you to submit billing claims within a single interface.
That definitely makes life easier than submitting these claims yourself—and ease of use is something that Heno puts a lot of emphasis on. But what Heno doesn’t provide is any information about how much they earn clinics in reimbursements. While easy is good, you really want successful collections and a high reimbursement rate. (For example, at StrataPT, we ensure our clients get a reimbursement rate of over 99%.)
Otherwise, Heno’s EMR provides everything you need to manage your practice—from patient intake to appointment scheduling. However, reviews on Capterra suggest that the documentation functions are not as customizable as users would have liked.
What’s more, reviews also point out that customer service is not as prompt or effective as it could be. For PTs or clinic directors who want continued support, this could be a dealbreaker.
Overall, Heno is a PT-focused software designed to make billing easy. However, some past clients have not been fully satisfied by the customer service.
As the name suggests, Systems4PT is designed specifically for physical therapists. Unlike other platforms, though, its focus is automation—in documentation, patient engagement, and billing.
In this way, Systems4PT aims to reduce workloads and eliminate guesswork and human error from your practice management processes. For example, it automatically collects data from medical evaluation and patient intake forms and uses that information to automatically populate your documentation. This information is then integrated with your billing system, so you don’t need to waste your time reentering information.
That’s definitely a useful feature (although StrataPT and Heno do it too), and Systems4PT claims a really high reimbursement rate for their customers as a result. However, as the system is completely automated, they are lacking a human touch. There’s no team to help with collections or to provide a billing service if your claims are denied.
It’s also interesting to note that customer reviews suggest Systems4PT comes with a steep learning curve—although it could be worth it in the long run.
Overall, Systems4PT could be seen as an EMR software which is laser-focused on reducing workloads through automation.
There are many WebPT alternatives out there for outpatient practices. But if you’re looking to save time on documentation while increasing your clinic revenue, StrataPT is your best option. With StrataPT:
Speak to an expert to learn more about what StrataPT can do for you.