How to Set Up A Profitable RTM Program in an Outpatient Clinic

How do you set up an RTM Program that’s actually profitable in an outpatient clinic?

Well, it’s been 3 years since remote therapeutic monitoring, or RTM codes, were introduced by CMS to allow clinicians to monitor patients outside of the clinic. Many clinics rushed to implement RTM Programs in the months following these new codes going live. And many clinics stopped delivering RTM services almost as quickly as they started. But why?

The main reason many of these RTM Programs failed stems from the fact that many were thrown together as “add-ons” to treatment rather than a legitimate program. As a result, clinicians tasked with implementing RTM lacked processes and an understanding of the reasoning behind implementing RTM in the first place. Even now, when I talk with RTM platforms and practice owners, I hear the same thing: Initial sign-ups and patient enrollment were high, then trickled off, and are now almost nonexistent.

So, this week, I sit down with a previous guest, Matt Juke, CPT, to talk about how to set up and implement an RTM program that is not only sustainable, but profitable for the clinic and a value add for patients.

What we cover in this Episode:

• The benefits of RTM Programs in outpatient therapy clinics
• Challenges of implementing & billing for RTM Programs
• The importance of understanding workflows for RTM
• How to select a platform for RTM
• Communicating the value of RTM to all stakeholders

You need to not only have a process for delivering RTM services, but you also need to communicate to the clinicians the real and tangible value for patients. If the clinicians see RTM as a valuable component of treatment, patients are more likely to see it as valuable.

The Better Outcomes Show is a Strata Studios podcast that explores the possibilities of a new healthcare system. Guests range from clinicians trying new techniques and treatments to executives and entrepreneurs exploring new service delivery methods, business models, and organizational structures.

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