US-Based Customer Care Team
100% of our customer support and technology development is performed in the United States. We love providing the 0% outsourced solution that your practice deserves.
Personalized Communication
Using our modern messaging platform, our customers love the 14 minute (yes, not days or weeks) average response times and personalized communication they receive from their dedicated Account Manager. We see our customers as family, not numbers.
More About Personalized Communication →Seamless Onboarding & Data Import
The onboarding technology and personalized service our team provides from day one will make your transition to StrataPT simple and seamless. Importing any data available from your current system is always free.
More About Seamless Onboarding & Data Import →Payer Management & Compliance
Our payer management and compliance service and technology is what we like to call our “special sauce” to maximize your payments and get you paid quickly. Let our team keep up with the ever changing payer rules.
All Payer Insurance Credentialing
Our all-payer credentialing service will conduct payer analysis for your local market, submit payer applications and perform weekly follow up with payers until your approval letter is received.
Medicare Re-Validation & License Monitoring
Our service eliminates the need for you to keep track of payer contract re-validations and expiring therapist licences that could lead to a halt in your revenue. We’ll manage and automatically alert you when it’s time to take action. If you need help completing your re-validations, we can do that too.
