Check out all of Undefined's Episodes

Jerry sits down with Steven Allred to explore the critical elements of running a successful private practice. From the importance of understanding the numbers behind your business to optimizing systems for long-term growth.

Rafi shares his thoughts on the value-based care model that many clinicians are trying to adopt. He also explores potential consequences to the therapy landscape if Value-Based Care becomes fully integrated therapy and rehab.

Paul and Rafi share why success in healthcare isn’t about dominating the market but about finding the balance between profitability and enjoyment—because a business without fun or cash flow isn’t worth running

Rafi dives into the idea of healthcare positioning strategy. He discusses how to develop an effective positioning while overcoming many pitfalls owners fall victim to.

Paul and Eric discuss a unique referral and business clinic model that partners with surgeons and physicians. They discuss the opportunities and potential of growing this type of business model.

Zain and Lauren discuss her journey of transitioning into a non-clinical role and what other clinicians can do to find a new opportunity.

Rafi reflects on the unique challenges and opportunities presented to the healthcare community in 2024, and the lessons that can be applied to the future.

99.99% reimbursement rate/ 20 hours per week in admin work eliminated/ 90- to 14-day reimbursement time/ Challenge Before StrataPT, Kilter outsourced billing to a specialist and used two platforms to manage electronic medical records, scheduling, and documentation. This system was complex, and required a considerable investment of time and money to operate. “We were paying for two online platforms, plus the billing team,” explains Greer Burnside, Front Office Manager./ Solution Today, StrataPT streamlines Kilter’s operations, bringing office staff, therapists, and patients together into a streamlined workflow. With improved visibility into patient data and features like automatically populated documentation, the team quickly embraced the new system. “Therapists and office staff can access anything they need within the platform, including patient documentation and visit history. StrataPT also simplifies the patient experience. Patients use QR codes to check in, plus they can see right away if they have a balance and pay it on the spot.”

Developing a content strategy at your physical therapy clinic is crucial. Justin dives into how he thinks about content across his 7 clinics.