Mako: AI-powered agents that automate
your workflows — and get you paid faster.
Subscribe and be the first to know when new episodes drop

Paul and Jerry Durham unpack how fixing benefit verification protects both your revenue and your reputation.

Join Jerry Durham as he interviews Paul Singh, CEO of StrataPT to discuss the therapy EMR/Billing software industry and how StrataPT is improving practices nationwide.

The class discusses how to master patient financial responsibility conversations at your practice with these tips. Expectations and communication are key!

Learn how to optimize your front desk operations to boost patient conversions, retention, and clinic revenue with insights from industry experts Jerry Durham and Michael Silva.

Paul and Jerry discuss the crucial nature of the front desk, and how it can lead to massive changes in clinic revenue. The right front-desk person will change your clinic forever.

Jerry delivers his vision on how to hire, train, and implement strategies to revolutionize the front desk experience and make more money than ever before.

Jerry discusses core functions of a front desk — the voice, the face, and the back office — illustrating how virtual solutions can reduce burnout and improve patient satisfaction.
Marketing and developing relationships with referral sources can be challenging. Industry experts come together and discuss best strategies to overcome obstacles and grow their patient base.