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High cancellation rates can be one of the most frustrating challenges in pediatric and neuro-focused therapy practices. Here's a solution!
Jerry and Dr. Bellinger explore how clarity of mission and commitment can create a niche business that drives community and rapid success.
Three great ways to retain clinicians in 2025…#2 might get me in trouble 😅 If you want loyalty from clinicians, you have to offer more than a paycheck and a pizza party. Retention in Therapy isn’t just about keeping people—it’s about building a culture that energizes them to stay. ✅ Profit sharing turns employees into […]
Too many clinics treat Insurance verification like a checklist item:✅ Verify benefits✅ Note the copay✅ Move on But here’s the truth:If your verification process isn’t repeatable, proactive, and built to scale, you’re setting your team (and your patients) up for frustration. When verification breaks down: Patients are blindsided by unexpected bills 💸 Front desk staff […]
Paul and Adam unpack the most common problems clinic owners face including overscheduling, a weak sales process, and poor metrics.
Hot Take: asking patients what insurance they have is killing your clinic. Here’s why: The healthcare system often asks patients for more than they’re willing to give—and it’s costing clinics. How many times have you heard, “What’s your insurance?” or “Do you have a referral?” when a patient calls to book an appointment? These questions […]
Paul and Lance talk about best billing practices for clinic growth including, strategies to get clinicians fully invested in accurate billing training and ethical and legal approaches to correcting under-billing.
You can’t say margins are too thin to succeed while private equity is snapping up PT clinics every month. At a recent event, I sat down with a group of practice owners who all shared a common frustration: reimbursements are down, margins are shrinking, and the grind feels endless. But I had to challenge them: […]