Learn about Operations

Most PT clinics chase new tools, but lose 70% of patients too soon. Learn how better processes boost retention, outcomes, & profitability.

Michael Silva and Jason Collin explore culture, retention beyond pay, leadership’s 3 Cs, burnout, and AI’s role in private practice success.

In-house billing might feel safe — but it could be your clinic’s biggest liability. Here’s what most owners miss.

As clinics grow and the pressures of delivering quality care while running a business intensify, a new role is emerging at the intersection of clinical excellence and operational efficiency:

From solo mobile OT to leader of a growing pediatric clinic system, Kate shares with Paul what it takes to overcome obstacles and build real success.

Paul and Jerry Durham unpack how fixing benefit verification protects both your revenue and your reputation.

Let’s break down the math behind what a PT is really worth—and why retaining your team might be the smartest move you can make this year.

Paul and Joseph share why clinics lose revenue by missing product referrals, how PTs are undervalued, and ways to boost HEP compliance.

From smart recruiting tactics to creative team integration strategies, we unpack how small private practice clinics can win in a competitive hiring landscape.