Learn about Operations
Subscribe and be the first to know when new episodes drop
In-house billing might feel safe — but it could be your clinic’s biggest liability. Here’s what most owners miss.
As clinics grow and the pressures of delivering quality care while running a business intensify, a new role is emerging at the intersection of clinical excellence and operational efficiency:
From solo mobile OT to leader of a growing pediatric clinic system, Kate shares with Paul what it takes to overcome obstacles and build real success.
Paul and Jerry Durham unpack how fixing benefit verification protects both your revenue and your reputation.
Let’s break down the math behind what a PT is really worth—and why retaining your team might be the smartest move you can make this year.
Paul and Joseph share why clinics lose revenue by missing product referrals, how PTs are undervalued, and ways to boost HEP compliance.
From smart recruiting tactics to creative team integration strategies, we unpack how small private practice clinics can win in a competitive hiring landscape.
With school out, vacations booked, and routines flipped upside down, summer changes everything for outpatient clinics. Here's how to leverage it!
