Check out all of Undefined's Episodes

Jerry and Keith share best financial accounting principles to create a resilient and profitable therapy practice.

Strata Stats is a peek into how we measure success, including project tickets worked, system uptime, and first response time!

Tracking the right billing metrics will transform your clinic’s finances. In a recent conversation, one savvy practice owner said, “Every day I look at the number of units per hour we’re billing—not units per patient. That’s crucial. If you’re not building up units per hour, then you’re failing.” This statement got me thinking about why […]

In this episode of What’s Best For The Patient Is Best For Business, Jerry continues his insightful conversation with physical therapist and sales expert Biagio Mazza in Part 2 of their discussion. Building on the foundation laid in Part 1, Biagio dives deeper into the art and science of sales, drawing striking parallels between the […]

Rafi shares insights on how to grow as a leader and mentor with employees and how to handle delicate staffing situations.

Jerry and Biagio dive deep into the parallels between physical therapy and sales, emphasizing how both professions are an art grounded in science.

Zach and Paul share insights on how the lessons from Home Health agencies can strengthen any practice's marketing and strategic efforts.

Strata Stats is a peek into how we measure success, including project tickets worked, system uptime, and first response time!

Jerry sits down with Dr. Nick Hoopes, a Doctor of Physical Therapy based in Ohio, for a deep dive into the art of patient care, communication, and the challenges of navigating biases in clinical practice.