Learn about General

If you’re faced with patient resistance over billing, here’s how to respond in a way that preserves trust and keeps the relationship strong.

Here’s a clear, real-world blueprint to help you launch your own clinic smartly, efficiently, and without the costly trial and error.

Rafi meets with Rick Mirell from Arrow Health to talk about the challenge with healthcare data silos and some new technology-driven tools that aim to solve this problem for the industry. 

Paul and Tony unpack the operational strategies that can have a big impact on the success of your therapy practice.

Jerry and Eddie discuss the importance of direct questioning, maintaining control of conversations, and avoiding the pitfalls of "word vomit" that create uncertainty in the sales process.

Strata Stats is a peek into how we measure success, including project tickets worked, system uptime, and first response time!

But growth done too fast, or without the right foundation, often leads to burnout, inefficiency, and revenue leaks.

Your clinic’s financial health shouldn’t hinge on whether your biller is out sick or on vacation.

Eddie shares his journey from clinical burnout to learning the art of inbound sales, offering valuable insights for anyone looking to improve their sales process.