Think of your favorite neighborhood coffee spot: the counter is wiped down, transactions ring up as soon as cash hits the till, and if you step out mid-conversation, you can walk back through the door an hour later and pick up right where you left off without missing a beat.
These updates bring that same rhythm to your front desk and back office. We gave your daily checkout counters a polished makeover, aligned payment reporting to the day collections land, made closed message threads bounce right back to life when someone speaks up, and put out a friendlier welcome mat for staff signing in across multiple organizations.
Here’s what moved:
Refunds and Point of Sale, Freshly Styled - Ann gave both case pages a modern visual refresh, in line with the styling rolling out across StrataEMR.
Reopening Threads Made Simple - David reinforced how Global Inbox threads move between closed and active, so reopening a thread, or replying to a closed one, brings the conversation right back into view.
Payments, Counted on the Day They Land - Elise updated the Organization Insights Report so patient payments are calculated by collection date, instead of the date to which they are applied. This brings your collection metrics in line with the StrataPT Invoices report, saving you from reconciling date mismatches across reports.
Sign-In, Simplified Across Organizations - Bob refreshed the staff login page to match the clean look of the patient login, with clearly labeled fields and a friendlier way to choose an organization when using single sign-on to access more than one StrataEMR account.
See you on the next update!
Terra Anderson, Product Trainer at StrataPT