Check out all of Undefined's Episodes

Michael & Paul discuss how innovation and patient experience can increase revenue and directly impact the profitability of a clinic.

Rafi educates on medical bills, the roles of payors, and how insurance contracts affects prices for providers and consumers.

Jerry teaches the metrics and tactics to get above a 90% arrival rate at your clinic. He covers aspects from before the first phone call to an arrival at the first visit.

Owen and Brian share industry insights to stay profitable, improve patient care, and develop new strategies to stand out above the rest.

The class discusses how to master patient financial responsibility conversations at your practice with these tips. Expectations and communication are key!

Paul and Justin discuss detailed strategies to get quality and quantity of referrals from physicians. Justin also shares how investing in a sales team brought growth and success.

Rafi shares strategies on how to create and implement a profitable RTM program for a rehab outpatient clinic.

Paul and Ari dive deep into the fascinating world of psychology and how it can be applied to physical therapy to boost patient compliance, enhance communication, and increase clinic retention.

StrataPT has been ranked #1 in the 2025 Best in KLAS Report for Software and Services for Outpatient Therapy and Rehab!