Master Patient Responsibility Conversations | Strata Office Hours

Strata Office Hours is a virtual, hour-long discussion with industry experts who answer questions from clinic owners, directors, therapists, or staff looking to grow their clinic.

This session, led by Jerry Durham, focused on mastering the art of setting clear expectations, effective communication strategies, and best practices for collecting patient financial responsibility.

Discussion topics for this Office Hours include:

1. Building trust and setting proper expectations with the Medicare population.
2. Setting boundaries and better communicating with populations that have a high cancelation rate.
3. Best practices for mobile therapy clinics with acquiring information and financial collection.
4. Exploring referral strategies in rural areas or areas with tight-knit hospital networks.

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If you have any questions, comments, or ideas, reach out at hello@stratapt.com